8 HOURS!

RockIt Body has an 8 hour cancellation policy prior to the start of the class. If you cancel prior to the 8 hour period, you are considered an “Early Cancel” and will not incur a late fee or lose a session.

If you cancel within the 8 hour period, you are considered a Late Cancellation meaning a penalty is incurred (a $15 Late Cancel charge for clients with Unlimited Memberships OR loss of a session for clients with class packs).

If you do not show up to class entirely, you are considered a No Show meaning a penalty is incurred (a $25 No Show charge for clients with Unlimited Memberships OR loss of a session for clients with class packs).

If you cancel within the 8 hour period, you are considered a Late Cancellation meaning a penalty is incurred (a $15 Late Cancel charge for clients with Unlimited Memberships OR loss of a session for clients with class packs).

If you do not show up to class entirely, you are considered a No Show meaning a penalty is incurred (a $25 No Show charge for clients with Unlimited Memberships OR loss of a session for clients with class packs).

We understand things happen and come up unexpectedly. Please email us at info@rockitbody.com as soon as possible and we are happy to help!

If you are trying to switch a day of booking that falls within the 8 hour window prior to class, the Cancellation Policy still applies and this would be considered a Late Cancel.

Since you have been holding a spot from other clients who may have been on the waitlist or otherwise taken your spot, this last minute change incurs a fee or loss of a session.