Cancellation Policy
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8 HOURS!
RockIt Body has an 8 hour cancellation policy prior to the start of the class. If you cancel prior to the 8 hour period, you are considered an “Early Cancel” and will not incur a late fee or lose a session.
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If you cancel within the 8 hour period, you are considered a Late Cancellation meaning a penalty is incurred (a $15 Late Cancel charge for clients with Unlimited Memberships OR loss of a session for clients with class packs). If you do not show up to class entirely, you are considered a No Show meaning a penalty is incurred (a $25 No Show charge for clients with Unlimited Memberships OR loss of a session for clients with class packs).
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If you cancel within the 8 hour period, you are considered a Late Cancellation meaning a penalty is incurred (a $15 Late Cancel charge for clients with Unlimited Memberships OR loss of a session for clients with class packs).
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If you do not show up to class entirely, you are considered a No Show meaning a penalty is incurred (a $25 No Show charge for clients with Unlimited Memberships OR loss of a session for clients with class packs).
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We understand things happen and come up unexpectedly. Please email us at info@rockitbody.com and we are happy to help!